FULL TERMS AND CONDITIONS
- Qualifying Persons
1.1 Lucky Star Competitions Ltd (‘Promoter’, ‘our(s)’) operate prize draw resulting in the allocation of prizes in accordance with these Terms and Conditions on this website (the ‘Website’) – (the ‘Competition(s)’).
1.2 The Competitions are open to all persons aged 18 and over who are UK residents. Lucky Star Competitions Ltd employees or members of their immediate family, agents or any other person who is connected with the creation or administration of our competitions are excluded from entering.
- Legal Undertaking
2.1 By entering a Competition the entrant (‘Entrant’, ‘you’, ‘your(s)’) will be deemed to have legal capacity to do so, you will have read and understood these Terms and Conditions and you will be bound by them and by any other requirements set out in any related promotional material.
2.2 These Competitions are governed by UK Law and any matters relating to the Competition will be resolved under UK Law and the Courts of the UK shall have exclusive jurisdiction. You understand prize draws with a qualifying question with a postal route are not considered gambling and are not regulated as such when there is a postal entry route.
2.3 In the event that you participate in a Competition online via the Website, and by accepting these Terms and Conditions you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. The Promoter will not be held
responsible for any Entrant entering any of our Competitions unlawfully. If in any doubt you should immediately leave the Website and check with the relevant authorities in your country.
You are responsible for any taxes you incur if you play outside the territory of the UK.
- Competition Entry
3.1 These Competitions may be entered online via the Website. One or more Competitions may be operated at the same time and each Competition will have specific prize(s).
3.2 Availability and pricing of Competitions and tickets is at the discretion of the Promoter and will be specified at the point of sale on the Website.
3.3 Your Lucky Star Competitions Account(s) In order to enter a Competition, you will need to register an account with us.
(a) You can register an account on this website.
(i) To register an account online you will be asked to provide an email address, This account can only be used for one person and should not be used for multiple entries with different names.
(b) Please note that your email address will also be the username that you use to log in to your account. Each account can only have one username attributed to it at any given time (“Lucky Star Competitions Account”). Therefore, you cannot attribute multiple email addresses to your Lucky Star Competitions Account. For example:
(i) You cannot have two or more email addresses attributed to your Lucky Star Competitions Account.
You can however, change your username for your Lucky Star Competitions Account by logging into your Lucky Star Competitions Account. For example, you can create your Lucky Star Competitions Account using one email address and at a later date change your username for your Lucky Star Competitions Account to another email address. However, if you create multiple accounts using different email addresses each username will be treated as a separate Lucky Star Competitions Account.
3.4 When playing a Competition online via the Website, follow the on-screen instructions to:
(a) select the Competition(s) you wish to enter and choose your tickets
(c) once your payment has cleared or checkout completed we will email you to confirm your entry into the Competition. Please note that when entering online you will not be deemed entered into the Competition until we confirm your Ticket(s) order back to you by email.
3.5 The Promoter reserves the right to refuse or disqualify any incomplete Entries if it has reasonable grounds for believing that an Entrant has contravened any of these Terms and Conditions.
3.6 To the extent permitted by applicable law, all Entries become our property and will not be returned.
3.7 Entries (tickets) are limited to 30 per person or whatever limit is placed on the competition page, it will be the lower of the two, please read carefully the individual product page for the competition you are entering. Abuse of this limit will not be tolerated and if the Promoter has reasonable grounds to believe that an individual is exceeding this limit, for example by entering a Competition using multiple accounts, it reserves the right at its sole discretion to void any orders or to award any prize to the next closest entrant. In addition, if any person using a single account exceeds 30 entries in a single paid Competition for any reason, the Promoter reserves the right at its sole discretion, to void any tickets without notice firstly on a chronological basis with respect to orders, and then on a sequential basis with respect to ticket references contained within an order, so as to void any tickets exceeding the first 30 paid tickets entered into the Competition.
3.8 A postal entry route is available by entering the competitions in the following way:
(a) go to the Website and select the competition you wish to enter to view the Competition Question;
(b) send an unenclosed postcard to Lucky Star Competitions, 12 Moorlands Road, Greetland, Halifax, HX4 8JA.
(i) The full complete name/title of the competition that you wish to enter;
(ii) Your full name and postal address;
(iii) Telephone number and email address;
(iv) Your date of birth;
(v) Your answer to the Competition Question.
3.9 Important Information regarding entries
(a) Postal entries are limited to one per household per competition.
(b) Postal entries must be received by the Promoter before closing date. Any postal entries received after this date will not be processed and correct entries will not be entered into the draw.
(c) If Postal entries are received after the competition is closed, they will not be processed.
(c) It is the Entrant’s sole responsibility to ensure that their entry is received by the Promoter in advance of the deadline.
(e) The Promoter is under no obligation to confirm whether or not an entry was received prior to the deadline or whether the Entrant’s answer to the Competition Question was correct.
(f) Any Postal entry not complying with the entry requirements contained in clause 3.8 shall be disqualified and not entered into the draw.
3.10 All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.
3.11 We are under no obligation to correspond regarding postal entries.
3.12 The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any postal delays, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
3.13 By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.
3.14 All winners will be identified and address verified, if they have used an address to get around our rules then no prize will be awarded and the draw will be redrawn.
- Promotion Periods
4.1 Each Competition will run for a specified period. Please see each Competition for details of start and end times and dates (‘Promotion Period(s)’).
- Competition Draw
5.1 All entries will be manually selected by the customer assigned by using a number selector available on each listing with numbers between 1 and the maximum range for that competition.
5.2 A draw will be made using Google Random Number Generator, all numbers will be entered and the number drawn will be matched with the numbers on the entries to determine the winner of each competition.
5.3 Lucky Star Competitions will announce the winner of each competition on their Social Media accounts and contact the winner directly via email or phone.
5.4 If for any reason the Promoter is unable to contact a Winner within 5 days (which may be extended at the sole discretion of the Promoter) of the end of a Competition or the Winner fails to confirm acceptance of the prize or the Winner is disqualified as a result of contravening any of
these Terms and Conditions, the Winner will forfeit the prize and there will be a redraw.
5.5 The Promoter reserves the right at its sole discretion to extend the closing date of any competition, if for any reason any aspect of the competition is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper
conduct of the Competition. The Promoter may in its sole discretion cancel, terminate,
modify or suspend a Competition, or invalidate any affected entries. In the event that the Promoter closes a Competition early, the Winner may be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the
event that a Competition is closed without selecting a Winner, the Promoter will give all entrants a full refund for each purchased entry.
5.6 The competition will end once the timer has run out or the maximum number of entries has been reached. If the maximum number of entries has not been reached it will be at the discretion of the Promoter if the draw will be made or the timer extended. 30 days is the maximum time limit for all competitions.
5.7 If not all tickets are sold the Promoter will provide a cash prize alternative to the value of 70% of the total sold tickets.
5.8 All Entrants are automatically entered onto the Promoter’s database for the purpose of conveying information as to the status of their Competition, as well as any future Promotions or Competitions offered by the Promoter.
- Winner’s Details
6.1 All Winners will also be required to provide photographs and/or pose for photographs and videos, which may be used in future marketing and public relations by the Promoter in connection with the Competition and in identifying them as a winner of a Competition.
6.2 Following receipt and verification of the details requested by the Promoter, the Winners will be contacted in order to make arrangements for delivery of the prize.
- Lucky Star Competitions Ltd delivers prizes to the UK only.
7.1 The prize details will be clearly displayed on the webpage including details about the prize.
7.2 All Prizes are subject to the Terms and Conditions of the prize provider, manufacturer or supplier.
7.3 Each Prize must be accepted as awarded and is non-transferable or convertible to other substitutes and cannot be used in conjunction with any other vouchers, offers or discounts, including without limitation any vouchers or offers of the Promoter or other prize suppliers. All prizes are sold as seen. Any warranty is as advertised.
8.1 The Promoter can store the prize free of charge for 30 days after notifying the First Prize Winner, at the end of which time the Prize will be delivered to the Winner.
- Winners’ Personal Data
9.1 Acceptance of the prize by the Winner will mean they are required to have their photo and video taken by the Promoter for promotional purposes (Public Relations and Marketing), both immediately after their win and in the future for use in accordance with rule 6.2, unless prohibited by law.
9.2 By entering a Competition, you agree to the use of your name, address, and/or photograph or other likeness, as well as your appearance at publicity events without any additional compensation (save for reasonable travel expenses) and as required by the Promoter if you are
declared a Winner.
- Limits of Liability
10.1 The Promoter makes no representations or warranties as to the quality/suitability of any of the goods or services offered as prizes. Except for liability for death or personal injury caused by the negligence of the Promoter, the Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Competitions promoted by the Promoter.
- Electronic Communications
11.1 No responsibility will be accepted for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. The Promoter shall use its best endeavours to award the prize for a Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error the prize is awarded incorrectly, the Promoter reserves the right to reclaim the Competition prize and award it to the correct Entrant, at its sole discretion and without admission of liability.
11.2 The Promoter shall not be liable for any economic or other consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due. The Promoter shall use its best endeavours to ensure that the software and website(s) used to operate its Competitions perform correctly and accurately across the latest versions of popular internet, tablet and mobile browsers.
- Data Protection Notice
12.1 Any personal data that you supply to the Promoter or authorise the Promoter to obtain from a third party, for example, a credit card company, will be used by the Promoter to administer the Competition and fulfil prizes where applicable. In order to process, record and use your personal data the Promoter may disclose it to (i) any credit card company whose name you give; (ii) any person to whom the Promoter proposes to transfer any of the Promoter’s rights and/or responsibilities under any agreement the Promoter may have with you; (iii) any person to whom the Promoter proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of the Promoter in any country; and (v) prevent, detect or prosecute fraud and other crime. In order to process, use, record and disclose your personal data the Promoter may need to transfer such information outside the United Kingdom, in which event the Promoter is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.
13.1 Lucky Star Competitions Ltd, 12 Moorlands Road, Greetland, Halifax, HX4 8JA. A list of winners and their home town will be available for a minimum of one (1) month after the end of each Competition by sending an email to the Promoter.